Customer Service in banking
I stepped into a private bank. It was their lunch time but I was allowed to enter.
I see a bunch of officials sharing lunch. They were laughing and talking aloud. I waited a couple of minutes. The security notified the group. One youngster walked up to the counter. His shirt was so wrinkled. He had a bearded and quite an unkempt appearance. Not surprisingly he was not sure of the Deposit interest rates. He struggled to locate the forms. Meanwhile the group continued to have lunch in full view and gossip loudly. I now know who has in laws issue; who is planning the addition of family; parenting plans etc.
I took the forms and exited knowing very well I would not seek its services.
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